OpenTelemetry & Observability

• Design and implement end-to-end OpenTelemetry solutions across diverse tech stacks.
• Configure and deploy OpenTelemetry Collectors for efficient data collection, sampling, processing, and routing.
• Build telemetry pipelines for metrics, traces, and logs in microservices environments.
• Optimize collector configurations for performance, reliability, and cost efficiency.
  
  

Platform Engineering & Infrastructure

• Enhance existing infrastructure with integrated observability solutions.
• Implement Infrastructure as Code (IaC) with Terraform, Pulumi, CloudFormation, etc.
• Architect and maintain Kubernetes clusters with complete monitoring and logging.
• Build CI/CD pipelines that include observability, automation, and testing.
  
  

Site Reliability Engineering (SRE)

• Define and maintain SLIs, SLOs, and SLAs.
• Implement error budgets, toil reduction strategies, and capacity planning.
• Support incident response, on-call procedures, and post-mortem processes.
  
  

Cloud & DevOps Engineering

• Deploy and manage observability infrastructure in AWS, GCP, and Azure.
• Establish governance, compliance, and security practices for telemetry data.
• Automate agent evaluations in CI/CD pipelines and observability backends.

You'll be onboarded to the tech team organization. You will be part of a team and will communicate with them via Slack and Google Meet. Periodic 1-on-1 meetings will be held to ensure you are successful and have a productive and enjoyable experience.

Core Observability & OpenTelemetry

• 3–5 years in observability, monitoring, or distributed systems.
• Hands-on experience with the OpenTelemetry ecosystem (SDKs, APIs, specifications).
• Proficiency in configuring OpenTelemetry Collectors, processors, exporters, and receivers.
• Strong understanding of telemetry data models and instrumentation best practices.

Platform Engineering & DevOps

• 5+ years in Platform Engineering or DevOps with strong SRE alignment.
• Expertise in IaC tools (Terraform, Pulumi, CloudFormation, CDK).
• Solid experience with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, ArgoCD).

Cloud & Infrastructure

• Experience with major cloud providers (AWS, GCP, Azure).
• Proficiency with container technologies (Docker, Podman) and registries.
• Understanding of networking, load balancing, security, and distributed systems.

Site Reliability Engineering

• Experience implementing SRE practices like error budgets and toil management.
• Skilled in incident management, on-call processes, and post-mortem facilitation.
• Experience with performance tuning, capacity planning, and scalability design.

Programming & Automation

• Proficiency in multiple programming languages (Go, Python, Java, Node.js, Rust).
• Strong scripting skills (Bash, Python, PowerShell).
• Knowledge of engineering best practices and testing methodologies.
• Advanced English level.

Jetpacks! is a digital accelerator. We help companies reach new heights, together, by committing to working alongside them, unlocking the power or LatAm.
We strive at creating connections between people, data and technology to realize connected outcomes across the full lifecycle of the product and platform ecosystems.

We’re makers, builders and creators by nature, and we come to work every day to build experiences for some of the world’s most influential companies. We help businesses accelerate their digital roadmap, rapidly innovate, modernize their systems, enable their teams and optimize for continued growth.

We welcome our team members to show up as their authentic selves every day. Because this is so important to us, Jetpacks! is proud to be an equal opportunity employer.