System setup & expansion

• Build and optimize automated email/SMS journeys for onboarding, waitlists, referrals, re-engagement, and win-back campaigns.
• Configure and test integrations between Zoho, Shopify, website forms, and ad platforms.
• Create dashboards and recurring reports on funnel health, campaign performance, and market growth.
• Establish conventions for tagging, segmentation, and data hygiene that scale with new markets.
• Document workflows so processes are repeatable and transferable.

Market launches

• Build CRM segments, flows, and reports for new city launches.
• Develop automated communication sequences tailored to regional messaging and Founding campaigns.
• Provide leadership with reporting and insights on launch performance.

Ongoing maintenance

• Conduct weekly checks for data accuracy, list hygiene, and automation performance.
• Monitor syncs between systems and troubleshoot issues.
• Update and refresh automated communications as needed (e.g., seasonal launches, referral updates).

Ensure compliance with email/SMS regulations (CAN-SPAM, TCPA, GDPR-lite).

You'll be onboarded to the tech team organization. You will be part of a team and will communicate with them via Slack and Google Meet. Periodic 1-on-1 meetings will be held to ensure you are successful and have a productive and enjoyable experience.

• Hands-on experience with Zoho CRM/Marketing Automation or similar platforms (HubSpot, ActiveCampaign, Salesforce).
• Proven track record building and managing marketing automations (email/SMS).
• Strong attention to detail with data hygiene, reporting, and QA skills.
• Experience managing integrations between CRM, e-commerce, and ad platforms.
• Strong written communication skills for flow communications in brand voice.
• Advanced English level.

• Experience with Shopify, GA4, and dashboard tools (Looker, Tableau, etc.).

Jetpacks! is a digital accelerator. We help companies reach new heights, together, by committing to working alongside them, unlocking the power of LatAm.

We strive at creating connections between people, data and technology to realize connected outcomes across the full lifecycle of the product and platform ecosystems.

We’re makers, builders and creators by nature, and we come to work every day to build experiences for some of the world’s most influential companies. We help businesses accelerate their digital roadmap, rapidly innovate, modernize their systems, enable their teams and optimize for continued growth.

We welcome our team members to show up as their authentic selves every day. Because this is so important to us, Jetpacks! is proud to be an equal opportunity employer.

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